District Consumer Forums in Mumbai and Thane

The Consumer Protection Act, 1986, is a benevolent social legislation that lays down the rights of the consumers and provides therefore promotion and protection of the rights of the consumers. The first and the only Act of its kind in …

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What You Need to Know About Insurance

  Having Insurance is an important way of providing future financial security for ourselves and our families. However, many of us find this field intimidating and confusing. To ensure that we get our rightful dues as consumers, it is important …

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How to Lodge a Consumer Complaint

  To provide simple, speedy and inexpensive Redressal of Consumer Disputes, the Consumer Protection Act 1986, envisages a 3-tier quasi-judicial machinery at the National, State and District levels.     Jurisdiction: If the claim made by the complainant is: National …

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What are Consumer Rights?

  The definition of Consumer right is ‘the right to have information about the quality, potency, quantity, purity, price and standard of goods or services’, as it may be the case, but the consumer is to be protected against any …

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Buying a Flat? Read this Article!

The word ‘Service” has been defined in U/S 2(o) of Consumer Protection Act (C P Act), which includes House and Construction. Thus on plain reading of the said definition read with the Section 2(d) i.e. the definition of Consumer, it …

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How to Complain Against Errant Telemarketers

In today’s day and age acquiring a person’s contact details is far simpler than ever before. Taking advantage of this are many unsolicited telemarketers who call at any hour of the day bringing a halt to your routine. The following …

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Consumer Protection in India – Some Reflections

  The growing interdependence of the world economy and international character of many business practices have contributed to the development of universal emphasis on consumer rights protection and promotion.   Consumers, clients and customers’ world over, are demanding value for …

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Don’t Let Cabbies Take You For a Ride!

The time has come again for another hike in autorickshaw and taxi fares. This fare hike however, is applicable in only vehicles whose e-meter has been reset or recalibrated. The process of recalibration of the e-meters will be gradual. Meters …

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How Do I Register My Vehicle?

Vehicle Registration involves the recording of a motor vehicle in the official records after due verification. Vehicle Registration is mandatory under the law and is essential to prove the ownership of a vehicle. It is also required during the sale …

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Model Formats for a Filing a Consumer Complaint

Below are the 4 formats required whilst filing a Consumer Complaint at the District Forums, State Commission, and National Commission:   To view the full procedure for filing a Consumer Complaint click here.   Model Form –1- Notice before filing …

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