Donation FAQ

1) Can I donate through Bank Transfer (RTGS/NEFT)/ cheques/demand drafts, if Yes – how?
Ans:  A) For Donation by way of Bank Transfer, please note our Bank details:
Account holder name: V Citizens Action Network (VCAN)
Bank of India, Cumballa Hill Branch
Saving A/C number: 001310110002446
IFSC: BKID0000013
PAN: AABTV1353L

B) One can send us a Cheque or DD in favour of “V Citizens Action Network (VCAN)” along with the Donation Form to the following address:
42 A, Acropolis, 28 A, Little Gibbs Road,
Malabar Hill, Mumbai – 400006
Phone: +91 9594880408, +91 22 2364 0113
Email:  vcan@togethervcan.in

2) What are the methods I can use to donate to VCAN online?
Ans: One can donate online through Internet Banking (Indian Banks only), National Debit Card/Credit Card.

3) Are my donations eligible for tax deductions?
Ans: All donations to the Trust are eligible for deduction under section 80G of the Income Tax Act, 1961. SEC 80G Number: AABTV1353LF20214 – Valid from AY 2022-23 to AY 2026-27 Vide Order dated 31st May 2021

4) Who can donate to VCAN?
Ans: The Donor shall be an Indian Citizen/Company incorporated in India under Indian Company Law/A Public Trust registered in India/ A Society registered in India.
The Donation shall be only in Indian Rupees.

5) How do I know that my donation has been accepted?
Ans: In case of online donation, the receipts are sent at the registered email id, after every successful transaction.
For Cheque / DD / cash, the receipts are sent by email, post or hand delivery as the case may be.

6) I have more questions on donations. How do I get more help?
Ans: Email us at vcan@togethervcan.in or call us at +91 9594880408, +91 22 2364 0113

7) What security measures do you have in place?
Ans: We offer the highest level of security available – 128-bit SSL (Secure Socket Layer) encryption.

8) Do you store my credit/debit card information?
Ans: No. The VCAN servers do not store any credit/debit card related information with them.

9) I had a failed transaction – what does it mean? Who do I get in touch with?
Ans: A failed transaction could result due to multiple reasons; kindly mail us at vcan@togethervcan.in or call us at +91 9594880408, +91 22 2364 0113

10) I had a failed transaction but money has been taken from my card/bank account. What do I need to do?
Ans: Mail us at vcan@togethervcan.in or call us at +91 9594880408, +91 22 2364 0113

11) I have no transaction number or email but money has been taken from the account.
Ans: Mail us at vcan@togethervcan.in with details such as amount donated, name of donor, email id, date of transaction and mode of payment.

12) I have donated and I need a receipt for tax filing purposes.
Ans: Mail us at vcan@togethervcan.in with details such as the amount donated, name of donor, email id, date of transaction and mode of payment.