District Consumer Forums in Mumbai and Thane

The Consumer Protection Act, 1986, is a benevolent social legislation that lays down the rights of the consumers and provides therefore promotion and protection of the rights of the consumers. The first and the only Act of its kind in India, it has enabled ordinary consumers to secure less expensive and often speedy redressal of their grievances. By spelling out the rights and remedies of the consumers in a market so far dominated by organized manufacturers and traders of goods and providers of various types of services, the Act makes the dictum, caveat emptor (‘buyer beware’) a thing of the past.

The Act mandates establishment of Consumer Protection Councils at the Centre as well as in each State and District, with a view to promoting consumer awareness.

The Central Council is headed by Minster, In-charge of the Department of Consumer Affairs in the Central Government and the State Councils by the Minister In-charge of the Consumer Affairs in the State Governments. It also provides for a 3-tier structure of the National and State Commissions and District Forums for speedy resolution of consumer disputes.

To provide inexpensive, speedy and summary redressal of consumer disputes, quasi-judicial bodies have been set up in each District and State and at the National level, called the District Forums, the State Consumer Disputes Redressal Commissions and the National Consumer Disputes Redressal Commission, respectively.

The following are Details of District Consumer Forums in and around Mumbai and Thane:

 

Sr. No.

Distt. Forum Names & Address with Pin Code Phone No.

1

 SOUTH MUMBAIDistrict Consumer Dispute Redressal Forum,

New Government Building, 1st Floor, General Nagesh Road,

Near Mahatma Gandhi Hospital,

Opp. Maharshi Dayanand College, Parel,

Mumbai – 400012

e-mail : confo-ms-mh@nic.in

 

022-24171332

2

 CENTRAL MUMBAIDistrict Consumer Dispute Redressal Forum,

New Government Building, 2nd Floor, General Nagesh Road,

Near Mahatma Gandhi Hospital,

Opp. Maharshi Dayanand College, Parel,

Mumbai – 400012

e-mail : confo-me-mh@nic.in

 

022-24171360

3

 MUMBAI SUBURBANDistrict Consumer Dispute Redressal Forum,

Administrative Building, 3rd Floor,

Near Chetna College,

Bandra (E),

Mumbai – 400051

e-mail : confo-mu-mh@nic.in

 

022-26551625

4

 MUMBAI SUBURBAN ADDITIONALDistrict Consumer Dispute Redressal Forum,

Administrative Building, 3rd Floor,

Near Chetna College,

Bandra (E),

Mumbai – 400051

e-mail : confo-ba-mh@nic.in

 

022-26422163

5

 THANEDistrict Consumer Dispute Redressal Forum,

Room No. 214, 2nd floor, Collector office

Thane– 400601

e-mail : confo-th-mh@nic.in

 

022-25344069

6

 THANE ADDITIONALDistrict Consumer Dispute Redressal Forum,

Konkan Bhawan Annexe Building, 4th Floor, Room Nos. 428 & 429

Opp. C.B.D Belapur Rly. Station,

Navi Mumbai – 400614

e-mail : confo-th1-mh@nic.in

 

022-27575480

 

Each District Forum is headed by a person who is or has been or is eligible to be appointed as a District Judge and each State Commission is headed by a person who is or has been a Judge of High Court.

 

Sources:

1)      http://ncdrc.nic.in/

2)       Maharashtra State Consumer Redressal Commission

 

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