Mumbai: Consumer forum penalises cab for not reaching complainant to airport in time

The Mumbai Suburban district’s consumer dispute redressal forum has penalised a cab firm, Mega Cabs who failed to drop its consumer to the destination in its estimated time, because of which the complainant missed his flight.

The forum has thus asked the cab firm to pay for the extra flight ticket charges which the complainant had to pay. The firm is also asked to pay for the extra expense of lodging which the complainant occurred due to the flight miss.